Privacy Policy

New Era Investments LLC – Fort Wayne, Indiana

This Privacy Policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. As defined in U.S. privacy law and information security, PII is any information that can be used to identify, contact, or locate a single person, or to identify an individual in context. Please review this policy carefully to understand how we collect, use, protect, and handle your information in accordance with our website.


Information We Collect

We may collect the following personal information when you interact with our site:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Other relevant details to assist with your experience

When we collect it:

  • When you register on our site
  • Fill out a form
  • Use live chat
  • Provide feedback
  • Participate in promotions
  • Request information

How We Use Your Information

We use your information to:

  • Personalize your experience and tailor offerings
  • Improve our website and services
  • Respond to customer service requests
  • Administer promotions or surveys
  • Process transactions
  • Request ratings and reviews
  • Follow up after inquiries
  • Send relevant marketing materials through SMS, email, or phone calls

How We Protect Your Information

  • Your data is secured behind protected networks
  • Only limited authorized personnel have access
  • Sensitive information is encrypted via SSL (Secure Socket Layer)
  • Regular malware scans are performed
  • We do not request credit card numbers on our site

Cookies

Yes, we use cookies to:

  • Understand and save preferences
  • Track advertisements
  • Compile aggregated data for better user experience

Users can modify their cookie settings through their browser preferences.


Third-Party Disclosure

We do not sell or trade your personal data. We may share data with trusted partners to help operate our website or business—as long as they agree to keep it confidential. We may release information to comply with legal requirements or protect rights and safety.


Third-Party Links

We may occasionally include third-party services or products. These sites operate under their own privacy policies, and we take no responsibility for their content or practices.


Google Advertising

We may use Google AdSense, Google Analytics, and other advertising tools that use cookies to serve and track ads based on past visits. You can opt out via Google Ads Settings or the Network Advertising Initiative.


California Online Privacy Protection Act (CalOPPA)

In compliance with CalOPPA:

  • Users may visit our site anonymously
  • A link to this policy is available on our homepage
  • Users will be notified of any changes via this page
  • Users can update their personal info via email, phone, or live chat

Do Not Track

We honor Do Not Track (DNT) browser settings and do not track, plant cookies, or advertise when a DNT setting is active.


Children’s Online Privacy Protection Act (COPPA)

We do not knowingly collect information from children under 13, nor do we market to them.


Fair Information Practices

In the event of a data breach, users will be notified:

  • Via in-site notification within 7 business days

We comply with the Individual Redress Principle, allowing individuals to seek legal recourse for privacy violations.


CAN-SPAM Compliance

We collect your email to:

  • Respond to inquiries or send information
  • Market relevant services post-transaction

We comply with all CAN-SPAM requirements:

  • No false/misleading subject lines
  • Clear identification of marketing messages
  • Physical business address included
  • Opt-out instructions included in every email

To unsubscribe, follow the link at the bottom of any email or contact us directly.


If you have questions about this policy, you may contact:

New Era Investments LLC
Fort Wayne, IN

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